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Citizen Charter

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Citizen Charter

Introduction :

The Government of National Capital Territory of Delhi, Department of Labour is committed for the welfare of the working class. To cater to the welfare needs of the working class, the Government of National Capital Territory of Delhi extended the provisions of “Bombay Labour Welfare Fund Act-1953” to National Capital Territory of Delhi. The Delhi Labour Welfare Board has been constituted under the provisions of this Act. The Board is an Autonomous Body of the Department of Labour, Government of National Capital Territory of Delhi. The Board has adequate representation from employers, employees, women and Government. The Govt. of National Capital Territory of Delhi has notified “Delhi Labour Welfare Fund” for funding the welfare schemes run by the Delhi Labour Welfare Board.

Objects :

The object of the Delhi Labour Welfare Board is to cater the welfare of work force of National Capital Territory of Delhi by launching various welfare schemes, such as:

  • Vocational training to the family members of the workers.
  • Free Legal Aid facilities.
  • Library-cum-Reading Room.
  • Awareness program on HIV/AIDS and other social issues.
  • Organizing Seminars/Workshops for creating awareness about the rights of the workers and other social issues.
  • Cultural programs.
  • Blood Donation Camps.
  • Medical Camps and Health check-up Melas
  • Crèche at Basti Vikas Kendra.

Present Activities :

At present, the following services are being provided by the Board at the following Labour Welfare Centers:

Sr. No Centers Services
1. Labour Welfare Center Karampura,
New Delhi Office of the Dy.Labour Commissioner,
Karampura, New Delhi.		 -Vocational Training Courses
- Library-cum-Reading Room
- Free Legal Aid Services
- Nursery Classes
- Handicraft Classes
2. Labour Welfare Centre, Ashok Vihar
Office of the Dy.Labour Commissioner,
Ashok Vihar, Phase-IV Nimri Colony New Delhi.		 - Vocational Training Courses
- Library-cum-Reading Room
- Free Legal Aid Services
3. Labour Welfare Centre, Geeta Colony,
St. Lawrence School, Geeta Colony, Delhi-31		 - Free Legal Aid Services
4. Basti Vikas Kendra, Suraj Park , Badli. - Creche
- Library
5. Shramik Referral Center ,
(with collaboration of CORE, an NGO),
Bal Mukund Khand, Giri Nagar,
Kalkaji, New Delhi-19.		 - Medical & Day-Care facilities
- HIV/AIDS Hospice,
- Geriatric Care & Support Unit,
- Computer Learning facilities,
- Victim Assistance Programme,
- Convention & Conferencing,
- Horticulture Training,
- Holy Garden,
- Meditation facilities etc.
- Nursery Classes.
6. Labour Welfare Center Kamla Nagar,
D-158, Kamla Nagar, New Delhi		 - Nursery Classes
- Handicraft Classes.
- Music Classes
7. Labour Welfare Center Wazir Pur,
Wazir Pur J.J. Colony, New Delhi		 - Nursery Classes.
- Handicraft Classes.
8. Labour Welfare Center Vishwakarma Nagar,
Office of the Dy. Labour Commissioner,
D-Block, Jhilmil Colony, Shahdara, New Delhi		 - Nursery Classes.
9. Labour Welfare Center Pandav Nagar,
Pandav Nagar, Kathputli Colony,
Shadipur Depot, New Delhi .		 - Nursery Classes.


Website of the Board :
The Website of the Board is http://dlwb.delhigovt.nic.in
Any worker / family members of the workers can avail the facilities provided by the Board at various welfare centers. In case of any problem, they can contact officers of the Board or Welfare Commissioner.

The Directory of Officers of the Delhi Labour Welfare Board is as Follows:

Sr. No. Name/Designation of Officer Phone No. Office Address
1 Shri Arun Kumar Welfare Commissioner 011-20897824 Email address: dlwb-wc[at]delhi[dot]gov[dot]in DELHI LABOUR WELFARE BOARD GOVERNMENT OF N.C.T. OF DELHI
1st Floor, Employment Exchange Building,
Kirby Place, Delhi Cantt.,
New Delhi- 110010
2 Shri Naveen Pathak Assistant Account Officer 011-20897824 -do-
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